Privacy policy

Information we collect

Account information

Name, email, phone number, and login credentials.

Order and payment details

Items ordered, order history, delivery address, and transaction identifiers. We don't store full card details when you pay through a third-party payment provider.

Device and usage data

App version, device identifiers, IP address, browser type, and interaction logs, used for security, analytics, and improving the service.

Support communications

Messages you send to our support team and related metadata.

How we use information

• Provide, maintain, and improve our services.
• Process orders, deliveries, and customer support requests.
• Detect, prevent, and investigate fraud or abuse.
• Send updates, receipts, service messages, and account notices.

How we share information

We share information with service providers who help us run OneStopMart — hosting, analytics, customer support, delivery partners, and payment processors. We may also share information when required by law, to protect our rights, or as part of a business transfer such as a merger or acquisition.

Your choices

• Access and updates — update most account details directly within the app.
• Account deletion — see our account deletion page for steps to delete your account.

Data retention

We keep information for as long as it's needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Exactly how long varies depending on the type of data and applicable requirements.

Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. No method of transmission or storage is completely secure.

Contact

Questions about this policy? Reach us at onestopmartp12@gmail.com.